FAQ

Frequency Answer Questions
  1. 1
    WHY CHOOSING SAROA?

    Entrust your dream excursion to the experts.
    All the customers who reviewed us rated with 5 stars.

    We are honored.
    Our goal is to ensure you an even better service.

  2. 2
    CAN THE EXCURSION BE CANCELED?

    Unexpected bad weather conditions may occur. If it happens, unfortunately we can’t help that: the excursion could be canceled.

    You can stay constantly updated on the weather by activating the ChatBot right at the bottom and clicking on MAIN MENU> “WEATHER INFO”

  3. 3
    WHERE DO THE EXCURSIONS DEPART FROM?

    oarding leaves from Palau and from La Maddalena.

    • Port of Palau: it is in front of Bar Villanova Cafè
    • La Maddalena: Jetty “Blue Time srl” – Loc. Padule

    If you need information on the exact boarding points, chat with our chatbot: Captain Peacock.

  4. 4
    WHAT TIME DO WE LEAVE AND COME BACK?

    It depends on the service you choose:

    • The excursion usually starts at 09:00 a.m. and ends around 17:00 p.m.;
    • The aperitif usually starts around 18:30 p.m. and ends at 23:00p.m;
    • The excursion + aperitif starts around 9:00 a.m. and ends by 23:00p.m;
    • The exclusive has variable timetable, that has to be arranged according to the customer’s needs

  5. 5
    ARE FOOD AND BEVERAGE INCLUDED?

    Food and beverage are included in the price and may vary according to the chosen service.
    For further information, we recommend you to contact us.

  6. 6
    IS THERE A MEAL FOR THOSE WHO DO NOT EAT FISH?

    Our customers could taste a typical Sardinian dish.

    However, if you don’t like fish, don’t worry.
    There will be the chance of preparing a simple land-based dish.

  7. 7
    WHAT DO I NEED FOR THE EXCURSION?

    You could enjoy all the comforts of the boat and have access to a private bathroom.

    • You may need: Beach towels, slippers, sun cream, hats and protective clothing against the sun’s rays, a camera and a sweatshirt if the wind picks up;
      If you choose aperitif at sunset, you may need clothing against humidity.
    • You won’t need: beach umbrellas, Shoes… leave them at home.

  8. 8
    HOW MUCH DOES THE EXCURSION COST?

    We would like to inform you that we won’t treat you as a standard customer: we will do our best to give you a price that is appropriate to your needs.

    We would like to give you our best proposal, custom-made for you!.

    Contact us for your customized quote!

  9. 9
    ARE YOU ON FACEBOOK AND INSTAGRAM?

    Of course yes!

    You can find us by searching for “saroa.escursioni” or by clicking directly below on the Social you are interested in:

    FACEBOOK    |    INSTAGRAM

  10. 10
    CAN I BRING A PET?

    Unfortunately, for safety reasons, our animal friends can’t take part in the excursions.

  11. 11
    HOW MANY PEOPLE CAN PARTICIPATE?

    Saroa has a limit of max 10 passengers (crew excluded).

    Excursions will be held on reaching a minimum of 6 people.

  12. 12
    ARE WE ALONE OR WITH OTHER PEOPLE?

    Passengers capacity on Saroa is a maximum of 10 people (crew excluded).

    Excursions will be held on reaching a minimum of 6 people up to a maximum of 10.

    For example, if you have booked an excursion with a group of 8 people, you may find 2 other passengers.

    If you have booked the exclusive, the boat will be at your complete disposal.

  13. 13
    ARE THERE SHADOW AREAS TO SHELTER FROM THE SUN?

    On board of Saroa there are two large sundecks located at the bow and above the fly area: they allow 10 people to enjoy the sun in absolute relaxation.

    Perks of the boat are certainly wide open spaces, which allow customers to respect the necessary safety distances and admire the beautiful scenery of the Archipelago barrier-free.

    Moreover, the upper area is equipped with a sun awning.

  14. 14
    IS THERE A MEAL FOR THE CELIAC?

    We are sorry to inform you that we are not equipped to satisfy celiac needs.

    We must be honest: we tried it some time ago, but it failed; that’s why we cannot guarantee total safety for your food.
    We prefer to be honest and recommend you to bring something from home.

    We thank you for your understanding.

  15. 15
    HOW MUCH DO CHILDREN PAY?

    Excursions are linked to a maximum number of passengers;
    diesel oil, seats and many other cost items are fixed and unfortunately they not depend on the age of the passenger.

    The passenger is the one who physically occupies a seat on the boat, regardless of his age.
    For this reason, children will pay the same price as adults.

  16. 16
    IS DIESEL OIL INCLUDED?

    Yes, diesel oil is included in the price of the tour

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